Privacy

The following Privacy Policy has been developed to provide a clear and concise statement of how and when students′ personal information is collected, stored and distributed by UNSW Global Pty Ltd (UNSWG).

Personal Information Collected

The nature of students′ personal information collected and maintained by UNSWG generally comprises name, address, gender, contact details (including phone, fax and e-mail), and course details. All payment and credit card information is stored securely on site.

All personal information used by UNSWG is collected directly from you. If you provide incomplete or inaccurate information, we may not be able to accept your application or we may have to cancel your enrolment.

Use and Disclosure of Personal Information

This information is used for a variety of purposes including:

  • student admission
  • enrolment and progression
  • future course advice
  • student services and contact

Personal information may be shared with other sections of UNSWG and UNSW. UNSWG undertakes not to sell, rent or trade your personal information.

We will not disclose information about you unless the disclosure is:

  • required by law
  • authorised by law or
  • you have consented to our disclosing the information about you through the acceptance of the terms and conditions of the program for which you have applied.

It is possible that UNSWG may utilise third party suppliers from time to time to conduct specialised activities such as mail outs. These suppliers act on behalf of UNSWG and do not facilitate their own commercial agendas whilst processing any personal information. While personal information may be provided to these agents to enable them to perform their agreed tasks, such information remains the property of UNSWG at all times, and the supplier organisations involved are bound by specific confidentiality and non-disclosure agreements.

Quality of Personal Information

Considering the nature of our relationship with you, it is vital that your personal information is accurate, complete and up-to-date. To assist us with this, please contact us if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, complete or up-to-date, contact us and we will use all reasonable efforts to correct the information.

Security of Personal Information

UNSWG is committed to keeping secure the data you provide us with, and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.

Access to Personal Information

You can ask us to provide you with access to the personal information we hold about you. If we are able to, we will provide you with access and a fee may apply. If we deny your request for access, we will let you know why. Access is limited to our record of the information described above under Personal Information Collected.

Changes to this Policy

UNSWG may change this Privacy Policy from time to time for any reason. This Privacy Policy was issued in December 2001 and modified for Learn4Life in August 2002.

Contact Us About Privacy

If you would like further information regarding this Privacy Policy, or if you think we have breached any aspect of this Privacy Policy please contact us by:


The Privacy Officer
UNSW Global Pty Ltd
Library Concourse
University of New South Wales
SYDNEY NSW 2052
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